What it does
Nothing falls through.
That is the whole promise, and it is bigger than missed calls. Work leaks out of a trades business at ten different points in a day. Here is every one of them, and what Tock does about it.
- 01
The call you missed
A call rings out while you are under a sink. Clockwork sees the missed call and texts them back in seconds, before they scroll down to the next name in the search results.
- 02
The question you would have asked
Tock reads what they wrote, marks it hot, warm or cold, and writes a brief. From the symptoms alone he will often name the likely parts and the hours, so you know what is coming before you pick up.
- 03
The reply you did not have time to write
They text back. Tock reads the thread and drafts your answer in your voice. You read it, change anything you want, and send it with one tap.
- 04
The quote you meant to send
Set your rate card once. From then on a lead becomes a priced quote in one tap, sent as a link they can accept from their phone. Every price is computed from your card, never guessed by a model.
- 05
The follow-up you forgot
Quotes get chased on a schedule until the customer answers or the job closes. The moment they reply, the chasing stops. Nobody gets texted after they have already said yes.
- 06
The appointment nobody confirmed
When a job gets a date, the customer gets a confirmation. The day before, a reminder. Your most expensive failure is a truck arriving at an empty house, and this is the cheapest way to stop it.
- 07
The invoice sitting in your glovebox
A won job drafts its own invoice. Send it as a pay-by-text link, the customer pays on a hosted page, and it flips to paid on its own. Your revenue number becomes money actually collected.
- 08
The review you never asked for
Every job you mark won fires a review request automatically. Reviews are the biggest local-lead driver there is, and asking for them is the task that always loses to the next call.
- 09
The customers you already have
Tock reads your closed book for equipment coming up on its age, seasonal timing and customers who have gone quiet, ranks them by what they are likely worth, and drafts a win-back for each one.
- 10
Tomorrow, planned while you slept
Overnight Tock reads tomorrow’s board and writes a plan: move this job, fill the 2pm gap, the storm at 9 means the roof work goes to the afternoon. In the morning you approve, edit or reject each move.
Eight screens, and the first one is the money.
- DashboardThe money story, then what needs you, in that order
- InboxEvery text conversation, both directions
- ScheduleThe week board and tomorrow’s plan
- QuotesPriced work out the door
- InvoicesGetting paid
- CustomersThe book, and who is due
- ReportsThe statement
- InsightsWhat Tock found in the ledger
You are not buying a login and a tutorial.
I set it up on your numbers, watch the first weeks with you, and change what is not working. The software is the product; the setup is why it fits.
We map your week
Thirty minutes on where the time actually goes: which calls you miss, what your quote process really is, what you already pay for and do not use.
I set it up on your numbers
Your rate card, your service types, your job values, your quiet hours, your signature. Not a template with your logo on it.
Tock runs manual first
Everything he writes comes to you for approval. You see exactly what would have gone out, in your voice, before anything is sent on its own.
You promote him when he earns it
Once you have approved enough drafts without editing them, you can let him send that one type himself. Taking it back is one tap.
Autonomy is earned, and revocable. Ten approved sends without an edit promotes a type to auto. One STOP demotes it back to manual, on the spot, with the reason logged.
Every figure on the screen is one it can defend.
It will not tell you a number it does not know
If a figure has not loaded or cannot be computed, the screen says so. It never quietly shows a zero and lets you read it as a fact about your money.
A failure is never recorded as an answer
If the AI is unreachable, that is a distinct, retryable state, not a silently degraded reply filed as finished work. You can see which channel answered.
Every send is on the record
Nothing goes out without a row in the outbox with a timestamp and a reason. You can read back exactly what was sent, when, and why.
Stop means stop
Opt-outs are enforced at every single send path, not checked in one place and hoped for elsewhere.
Or see what it costs first. Questions? Ask me directly.